Dear valued Customer
Glad you made it here, I am sure the reason you are here is to learn more about our new pricing model and why there is an increment,
You might be busy, but it is very important that you read through this post to the end in order to fully understand why we decided to make this new changes and how it’s going to affect you
At Prokip, we take pride in constantly striving to enhance your experience with our software.
As part of our commitment to providing you with the best service possible, we have some news to share
If you wouldn’t mind, I would like to say a little bit about our journey so far but feel free to skip this part and go straight to the reason why you are here by clicking here.
Our Journey So Far:
Since our inception, Prokip has been dedicated to supporting Nigerian business owners by offering affordable and feature-rich solutions. We have always believed that every business owner deserves access to top-notch technology, customer support, and security without breaking the bank.
Why we are making the changes
If there’s one thing that is constant in life, it is “Change”, but it is very important that this change should be for the best (positive). The following will help you understand why we are making changes to our pricing model.
Infrastructure Upgrade for Unmatched Performance:
As we continue to grow, we’ve heard your feedback and concerns about the application’s occasional slowness and bugs. We want to assure you that we take your feedback seriously, and we are determined to address these issues proactively.
To achieve this, Prokip is moving to one of the world’s largest and most reputable cloud infrastructures, which hosts renowned brands like Apple, Netflix, Samsung, and even government projects. This upgrade will provide you with unmatched security, lightning-fast performance, and zero worries about downtime or errors.
Also, we are about to partner with the Bank of Industry to onboard 10k+ new businesses to Prokip.
Upgrading to a world-class cloud hosting is highly required to ensure smooth and faster performance for you.
However, Here’s what changed;
Maintaining our current pricing structure while delivering the enhanced services you deserve has become a challenge.
The fluctuating exchange rates and increased infrastructure costs will now require us to make some price changes.
And believe me, we have beared the cost for a long time to be able to maintain our current prices so you don’t complain
But then, the new price will remain super affordable and even more cost effective
So, there is no need to panic about the change.
To offer more price flexibility, we’ll be charging based on how much resources you use on our new infrastructure
Just like we will also be charged on this world-class infrastructure that we are moving to.
Additional users, locations, and products are now adjusted
This way, we will charge you lesser for using fewer resources and charge you more for additional resource usage
Here is The New Pricing Structure:
To give you a clear understanding of the changes, here’s a breakdown of the new pricing plans:
Standard Plan:
Old Pricing: 1 Location, 3 Users, 500 Products, Yearly Renewal: ₦18,000
New Pricing: 1 Location, 2 Users, 500 Products, Yearly Renewal: ₦28,000
Premium Plan:
Old Pricing: 3 Locations, 10 Users, 1,500 Products, Yearly Renewal: ₦28,000
New Pricing: 2 Locations, 3 Users, 1,500 Products, Yearly Renewal: ₦38,000
Ultimate Plan:
Old Pricing: 5 Locations, Unlimited Users, Unlimited Products, Yearly Renewal: ₦38,000
New Pricing: 3 Locations, 5 Users, 5,000 Products, Yearly Renewal: ₦48,000
Additionally, there will be incremental charges for additional users, locations, and product space accordingly as indicated below:
Additional Users: 9,000 Per User
Additional Locations: 25,000 Per Location
Additional Products Space: 5,000 Per 1,000 Products
Renewal Compensation:
We understand that these changes may raise concerns, and we want to support you during this transition. As a gesture of appreciation for your loyalty, we’re offering the option to renew at your current package and pricing for an additional one year only. This means you can continue to enjoy your current package until it expires in 2024.
Continuing Affordability and Value:
While there will be slight increases in renewal fees, we want to emphasize that Prokip remains the most affordable and value-packed solution in the market. Our dedication to excellence means you can focus on growing your business with complete peace of mind, knowing that Prokip has your back.
Thank you for being an essential part of the Prokip family. Our journey together has been one of growth and learning, and we are committed to continually improving and serving you better. These changes will ensure that we deliver the exceptional experience you deserve.
If you have any questions or concerns about the new pricing or the infrastructure upgrade, please do not hesitate to reach out to our customer support team on 08162929651. We are here to assist you every step of the way.
As we move forward, let’s embrace these changes together, knowing that they will pave the way for a brighter and more efficient future for your business with Prokip.
With gratitude and excitement,
The Prokip Team
10 Comments
Victoria O . Oluwatunde
What happened to we that has not use the software UpTo a year?
Godwin Sunday
You can extend your current subscription to additional 1year at the current price before we effect the new changes.
For example, if your subscription is supposed to expire September 2023 and you take advantage of the 1year extension to renew now (Before we implement the new pricing)
You will enjoy your current plan till 2025 September before this changes can affect you
Otherwise, if you wait till September when your subscription will expire, the new pricing would already be effected and you will have no option but to renew with the new pricing plan
I hope you understand better now
Thanks
Cynthia
This is not friendly for the ultimate plan seriously, reducing the products to 5000 is too small 8,000 would have been a fair deal. Regarding the upfront payment to maintain the old price for at least a year, the timing is too short to make upfront payments an extended period of 1 month for existing clients would have been fair
Godwin Sunday
Hi Cynthia we apologize for any inconvenience this might have caused
5k products space is not bad considering most businesses even have below 3k products
Also, we announced the changes since last month and started reminders intensively last week so you don’t miss
Remember…if your plan is ultimate without additional users looking at the new plan
There’s no need to worry or make the upfront renewal payment offer
You can simply wait till your plan expires and pay the new renewal price of with additional 10k only
I hope you understand
You can just ignore making the upfront renewal payment
Titi Adeyemo
Good morning sir,
I wish to be assured that this upgrade will no disturbed our existing setting.
2. How can I get alert for my reorder quantity?
3. There no provision for the alert for expired products?
4. Thanks and best regards.
Teebeecrown Phamarcy.
Godwin Sunday
Yes, It won’t affect your existing settings
You can access both re-order alert and stock expiry alerts
Please contact 08162929651 for support so you can learn how to use and access the features
Tade Taiwo
Good day sir,I started using this app in march 2023.If I make the old payment now,will it still cover us till March 2025.?
Pishon enterprise
Sunday Ishola
Hello dear Tade, yes it will cover you till march 2025. We are yet to implement the new subscriptions, so you can still make payment and get covered till 2025.
AJAYI DAVID
IT IS NO LONGER A NEWS THAT ECONOMIC SITUATION IN NIGERIA MAY WARRANT CHANGE IN PRICE IN ALMOST ALL BUSINESSES AND PROKIP IS NOT AN EXCEPTION. HOWEVER, I HOPE PROKIP AS A COMPANY SHOULD WORK FIRST ON HOW TO IMPROVE ITS SERVICE BEFORE ANY PRICE REVIEW. CUSTOMER SATISFACTION SHOULD BE FIRST PRIORITY . THIS IS BECAUSE YOUR SERVICE IS NOT YET SATISFACTORY. ALSO, REMEMBER THAT THERE ARE MANY COMPETITORS TRYING TO OUTSMART YOU IN RENDERING THEIR SERVICES. THIS IS MY TOKEN ADVICE FOR YOU. THANKS
Sunday Ishola
Hello Dear Ajayi, we listened to our customers about the occasional downtimes and bug issues and Prokip is moving to one of the world’s largest and most reputable cloud infrastructures, which hosts renowned brands like Apple, Netflix, Samsung, and even government projects. This upgrade will provide our customers with unmatched security, lightning-fast performance, and zero worries about downtime or errors and bugs.
It is in light with this we are making changes to our Pricing. Thanks for being a part of the Prokip community.